Your privacy matters to us. This policy describes what information we collect and how we use it. It does not constitute legal advice; consult your own counsel where appropriate.
1. Overview
This Privacy Policy explains how UnGateway collects, uses, and protects information when you use our website and services. It applies to Merchants who register for the Service and to visitors of our site.
2. Information we collect
- Account data — name, email, and credentials you provide when registering.
- Transaction data — invoices, balances, payouts, wallet addresses, and on-chain transaction identifiers processed through the Service.
- Technical data — IP address, device and browser information, and log data generated when you use the Service.
- Usage data — interactions with the dashboard and API used to operate and improve the Service.
3. How we use information
We use the information we collect to:
- provide, operate, secure, and improve the Service;
- process invoices and payouts and maintain accurate balances;
- authenticate accounts and prevent fraud, abuse, and unauthorized access;
- comply with legal and regulatory obligations, including anti-money-laundering requirements; and
- communicate with you about your account and the Service.
6. Security
We apply technical and organizational measures to protect your information, including encryption of sensitive data, two-factor authentication, and row-level data isolation so that Merchants can access only their own data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain personal and transaction data for as long as your account is active and as needed to provide the Service, and thereafter as required to comply with legal, accounting, or regulatory obligations.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, or to object to or restrict certain processing. To exercise these rights, contact us through our support channel. We will respond consistent with applicable law.
9. International transfers
Your information may be processed in countries other than where you reside. Where required, we put appropriate safeguards in place for such transfers.
10. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version and revise the “Last updated” date above. Material changes will be communicated through the Service.
11. Contact
For questions about this Privacy Policy or your data, reach us through our support channel.